These terms apply to your use of this website and, unless a separate written agreement says otherwise, to services provided by Territory Systems and AI (ABN 46 253 682 231) ("we", "us", "our"). By using this website or engaging our services you agree to these terms.

1. Website terms of use

  • The content on this website is provided for general information only. It is not professional advice for your specific circumstances.
  • We make reasonable efforts to keep content accurate and current but do not warrant that it is complete, accurate or up to date at all times.
  • You may not copy, reproduce or republish website content (including our logo and brand assets) without our written permission, except as permitted by law.
  • Links to third-party websites are provided for convenience; we are not responsible for their content or practices.

2. Quotes and engagement

  • All service work is quoted in writing before it commences. A quote becomes binding when you accept it in writing (email is fine).
  • If the scope changes or unexpected issues emerge mid-job, we will pause and provide a revised quote before continuing.
  • The minimum engagement is two (2) hours.
  • Standard rates are published on our services page and may change from time to time; changes never affect an accepted quote.

3. Payment

  • Payment terms are 14 days from invoice date unless otherwise agreed in writing.
  • Retainer arrangements are invoiced as agreed in the retainer terms.
  • We may suspend ongoing services where invoices are significantly overdue, after reasonable notice.

4. Client responsibilities

  • You will provide timely access to the systems, information and people reasonably required to deliver the work.
  • You warrant that you are entitled to grant us access to any systems and data you ask us to work with.
  • You remain responsible for maintaining your own backups unless backup management is expressly part of our engagement.

5. Intellectual property

  • Unless otherwise agreed in writing, on full payment you receive a perpetual licence to use the deliverables we build for you in your business.
  • We retain ownership of our pre-existing tools, templates, know-how and methods.
  • Third-party platforms (e.g. Microsoft) remain subject to their own licence terms.

6. Confidentiality

We treat your business information as confidential and use it only to deliver the agreed work. See our Privacy Policy for how we handle personal information.

7. Australian Consumer Law and liability

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded. Subject to that:

  • Our total liability for any claim arising from an engagement is limited, at our election, to re-supplying the services or refunding the amount paid for the services giving rise to the claim.
  • We are not liable for indirect or consequential loss, including loss of profits, revenue or data, except to the extent such liability cannot be excluded by law.
  • We are not liable for issues caused by third-party products, services or outages beyond our reasonable control.

8. Termination

There are no lock-in contracts. Either party may end an ongoing arrangement with reasonable written notice. You remain liable for work performed and expenses incurred up to the end date, and we will hand over work products and access credentials in an orderly way.

9. General

  • These terms are governed by the laws of the Northern Territory of Australia.
  • If any part of these terms is found invalid, the rest remains in force.
  • We may update these website terms from time to time; the current version will always be published on this page.

10. Contact

Questions about these terms? Contact us:
Territory Systems and AI · ABN 46 253 682 231
Humpty Doo NT 0836
Phone: 08 7970 0002
Email: admin@territorysystemsai.com.au